In 2023, 100% of critical suppliers have responded to the Supplier Code of Conduct Acknowledgment. The following procurement processes were undertaken according to the AMATA Group Procurement Manual:
Download1. Critical Supplier Identification Criteria
The Company identified critical suppliers from two groups: those that do business directly with the Company (tier 1 suppliers) and those that do not (non-tier 1 suppliers). An analysis was conducted to identify these critical suppliers using the following criteria:
- High-volume suppliers and contractors accounting for the first 80% of the total procurement or
- Suppliers of critical components or services that are important to the business or
- Non-substitutable or oligopoly suppliers
In 2023, the Company has a total of 654 tier-1 suppliers and contractors who have continuously conducted business with the Company. Analysis revealed that 63 of these were critical tier-1 suppliers and contractors, accounting for 89% of the total procurement value. Specifically, 13 critical suppliers were in the real estate and rental businesses, representing 14% of the critical suppliers’ procurement values, while 50 were in utility and service businesses, accounting for 86%. Additionally, there were 24 critical non-tier 1 suppliers who did not directly conduct business with the Company.
2. Risk Assessment in Supply Chain
The Company has conducted ESG risk assessments with its suppliers, especially with critical suppliers and all new suppliers, by requiring them to complete a self-assessment questionnaire (SAQ) that covers economic, social, environmental dimensions, and corporate governance. For suppliers with a medium-to-high risk level (self-assessment scores below 80%), the Company will have a site visit and conduct an on-site ESG audit. Additionally, the Procurement Department and business units utilizing these suppliers' products or services are tasked with conducting annual supplier quality assessments, the frequency of which varies based on the risk level. High-risk suppliers are required to present preventive and corrective measures in accordance with the Company’s recommendation. The Company will provide assistance as needed to foster and maintain good relationships.
The Company set targets for all critical tier-1 suppliers and new suppliers to undergo evaluations focusing on economic and sustainability risks, including environmental, social, and governance aspects. In 2023, risk assessments were successfully completed for all 63 critical tier-1 suppliers and 52 new suppliers, as planned. These assessments determined that none of the critical suppliers posed high risks in economic, social, or environmental aspects.
3. Supplier Audit and Evaluation
The Company requires all critical suppliers and contractors that have already passed the economic and sustainability risk assessment by using the Self-Assessment Questionnaire (SAQ) to have an audit on the economic, environmental, social, and governance topics at their workplaces (on-site ESG audit). The patterns and frequency of the on-site ESG audit depend on the risk level. The critical suppliers with high risk will have an on-site audit as soon as possible; those at moderate risk will be audited once a year; and those at low risk will be audited every two years. The auditing items are set according to the Company’s criteria and the environmental management system (ISO 14001) standards and will be conducted by examining relevant documents and an on-site audit by the AMATA Procurement Working Committee.
In 2023, there were 22 critical suppliers that met the set criteria, and all of them underwent on-site audits by the Company.
Additionally, the Company mandates that suppliers and contractors who have business transactions with the Company undergo an annual performance evaluation and relationship assessment following the delivery of their goods or services. The results will be taken into account for the subsequent procurement.
The Company has put in place risk management measures for each supplier and arranged supplier development activities to reduce the likelihood of risk and the impact of such risks. However, the Company has not yet terminated business relationships with any assessed suppliers or contractors (0%).
4. New Supplier Registration
The new supplier selection process includes reviewing the qualifications and past performance of suppliers and contractors to determine whether they meet the Company's requirements. All new suppliers are required to complete an ESG risk assessment using a self-assessment questionnaire prior to new supplier registration. If a passing score is achieved and no economic, social, or environmental risks are found, the new supplier will sign the Supplier Code of Conduct Acknowledgement and be registered as a new supplier. If a passing score is not achieved or there are risks, the supplier must develop and submit a preventive or corrective plan and implement it until the score is acceptable before it can be registered as a new supplier.
In 2023, there were 52 new suppliers. All of them passed the specified new supplier selection process (100%).
5. Supplier Support and Development
The Company is committed to conducting business fairly with its suppliers to support their liquidity and capital management, benefiting both parties. It adheres to all supplier agreements and commitments and treats all suppliers equitably. The Company has established policies for screening and evaluating suppliers, including manufacturers, contractors, and subcontractors, ensuring that these processes are effective, standardized, and uphold social responsibility. Additionally, the Company has implemented procurement policies and procedures and formed a procurement committee to ensure transparency, verifiability, and strict adherence to the selection processes.
Regarding supplier payments, the Company adheres to agreements and commitments by offering fair and appropriate trade credit durations, which fosters business collaboration and is crucial for sustaining long-term growth. A Credit Term Policy has been established, specifying payment to suppliers within 30-50 days through a banking channel. This method builds trust with suppliers and ensures timely payments within the policy framework. However, the actual payment period may vary due to specific business limitations, such as product types, service specifications, contract terms, and quality standards. Details on the average account payables days for purchasing products and services are as follows.
The Company places importance on the development of suppliers and contractors in its supply chain, especially critical suppliers of utility and industrial services, to reduce social and environmental risks and impacts as well as compliance risks. It also encourages suppliers and contractors to improve their efficiency to be in line with the Company’s standards, i.e., encourage the critical suppliers and contractors to develop management systems and obtain appropriate international standard certifications, such as ISO 9001, ISO 14001, ISO 17025, and OSHA 18000.
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